Shipping & Returns

Shipping Information

All orders are shipped within the US via USPS First Class Mail. You will receive an email notification when your ordered has been shipped.  

Ground — $4 flat rate

Overnight — $17 flat rate


Easy Returns & Exchanges

All returns must be made within 30 days of purchase. If your item comes damaged, please notify us via the Contact Us tab, and we will ship you a pre-paid envelope with which to mail back your item for replacement. If your necklace becomes damaged due to wear and tear, don't toss it! We are happy to repair it free of charge at any time. Please ship repairs to:

Lovewell Brand Repairs
30 Park Ave
Wakefield, MA 01880